Resources
These links point to official sources. They are not reproduced here and they are not a substitute for advice from a qualified practitioner.
- Australian Taxation Office — Official tax and superannuation guidance. Book-Keepers does not republish ATO rulings as its own advice.
- GST for business — Starting point for GST registration and activity statements.
- business.gov.au — Federal business information, including structure and employer basics.
- ASIC — Company and business-name information.
- Fair Work Ombudsman — Pay, leave and workplace information. Award interpretation is not automated in this platform.
- Single Touch Payroll — Official STP information. STP lodgement is outside scope unless an authorised arrangement is recorded.
Common questions
Are the published package prices final?
Essential is $249, Business is $399 and Business Plus is $649 a month when the workload fits those limits. GST is not added. Checkout is available for a fitting monthly package. Work outside the limits is quoted separately.
Does the price include GST?
GST is not included and is not added. The business is not registered for GST.
Can I be charged more if I go over my limit?
Not automatically. The system flags the extra work and waits for a quote, an upgrade or a written authorisation.
Will you ask for my bank password?
No. Bank feeds and accounting-software access use the provider's own invitation or authority process.
Are you a BAS agent or tax agent?
That is not claimed unless a verified registration is recorded in the compliance register. Bookkeeping and regulated lodgement are separate.
When does the work start?
After payment is verified where a paid engagement applies, and after the required onboarding information is accepted. Payment alone does not start the work.
How do I cancel?
You can request cancellation in the portal. It is recorded against the end of the period already paid for, unless a reviewed agreement states another condition. Any fee is disclosed before you accept it.
Where are my documents stored?
In private storage, not in the public website. Downloads use a signed, expiring link and an access check.